Current path: home/webdevt/www/wdp/wp-content/plugins/supportcandy/includes/frontend/
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<?php
if ( ! defined( 'ABSPATH' ) ) {
exit; // Exit if accessed directly!
}
if ( ! class_exists( 'WPSC_Shortcode_One' ) ) :
final class WPSC_Shortcode_One {
/**
* Tabs available for the user
*
* @var array
*/
public static $sections = array();
/**
* Current tab
*
* @var string
*/
public static $current_section = '';
/**
* Allow create ticket for current user
*
* @var boolean
*/
public static $allow_create_ticket = false;
/**
* Set whether ticket url is authenticated or not.
*
* @var boolean
*/
public static $url_auth = false;
/**
* Initialize this class
*/
public static function init() {
// load sections.
add_action( 'init', array( __CLASS__, 'load_sections' ), 100 );
// register shortcode.
add_shortcode( 'supportcandy', array( __CLASS__, 'layout' ) );
// Add current section to localization data.
add_filter( 'wpsc_frontend_localizations', array( __CLASS__, 'localizations' ) );
}
/**
* "supportcandy" shortcode layout
*
* @param array $attrs - Shortcode attributes.
* @return string
*/
public static function layout( $attrs ) {
$current_user = WPSC_Current_User::$current_user;
// logout if guest login is open-ticket.
if ( ( WPSC_Current_User::$login_type == 'guest' || WPSC_Current_User::$login_type == 'registered' ) && WPSC_Current_User::$guest_login_type == 'open-ticket' ) {
$current_user->logout();
echo "<script type='text/javascript'>
window.location.reload();
</script>";
}
// ticket URL authentication.
$advanced = get_option( 'wpsc-ms-advanced-settings' );
if ( ! $advanced['ticket-url-auth'] ) {
$ticket_id = isset( $_REQUEST['ticket-id'] ) ? intval( $_REQUEST['ticket-id'] ) : 0; // phpcs:ignore
if ( ! $ticket_id ) {
$ticket_id = isset( $_REQUEST['ticket_id'] ) ? intval( $_REQUEST['ticket_id'] ) : 0; // phpcs:ignore
}
$auth_code = isset( $_REQUEST['auth-code'] ) ? sanitize_text_field( $_REQUEST['auth-code'] ) : ''; // phpcs:ignore
if ( ! $auth_code ) {
$auth_code = isset( $_REQUEST['auth_code'] ) ? sanitize_text_field( $_REQUEST['auth_code'] ) : ''; // phpcs:ignore
}
if ( $ticket_id && $auth_code ) {
$ticket = new WPSC_Ticket( $ticket_id );
self::$url_auth = $ticket->auth_code == $auth_code ? true : false;
}
}
ob_start();?>
<div id="wpsc-container" style="display:none;">
<div class="wpsc-shortcode-container">
<?php
if ( self::$sections ) {
// add events for this shortcode.
add_action( 'wpsc_js_ready', array( __CLASS__, 'register_js_ready_function' ) );
add_action( 'wpsc_js_after_ticket_reply', array( __CLASS__, 'js_after_ticket_reply' ) );
add_action( 'wpsc_js_after_close_ticket', array( __CLASS__, 'js_after_close_ticket' ) );
add_action( 'wp_footer', array( __CLASS__, 'humbargar_menu' ) );
?>
<div class="wpsc-header wpsc-hidden-xs">
<?php
foreach ( self::$sections as $key => $section ) :
$active = self::$current_section === $key ? 'active' : '';
?>
<div class="wpsc-menu-list wpsc-tickets-nav <?php echo esc_attr( $key ) . ' ' . esc_attr( $active ); ?>" onclick="<?php echo esc_attr( $section['callback'] ) . '();'; ?>">
<?php WPSC_Icons::get( $section['icon'] ); ?>
<label><?php echo esc_attr( $section['label'] ); ?></label>
</div>
<?php
endforeach;
?>
<div class="wpsc-menu-list wpsc-tickets-nav log-out" onclick="wpsc_user_logout(this, '<?php echo esc_attr( wp_create_nonce( 'wpsc_user_logout' ) ); ?>');">
<?php WPSC_Icons::get( 'log-out' ); ?>
<label><?php echo esc_attr__( 'Logout', 'supportcandy' ); ?></label>
</div>
</div>
<div class="wpsc-header wpsc-visible-xs">
<div class="wpsc-humbargar-title">
<?php WPSC_Icons::get( self::$sections[ self::$current_section ]['icon'] ); ?>
<label><?php echo esc_attr( self::$sections[ self::$current_section ]['label'] ); ?></label>
</div>
<div class="wpsc-humbargar" onclick="wpsc_toggle_humbargar();">
<?php WPSC_Icons::get( 'bars' ); ?>
</div>
</div>
<div class="wpsc-body"></div>
<?php
} elseif ( self::$url_auth ) {
?>
<div class="wpsc-body"></div>
<script>
jQuery(document).ready(function(){
wpsc_get_individual_ticket(<?php echo intval( $ticket_id ); ?>);
});
</script>
<?php
} else {
WPSC_Frontend::load_authentication_screen();
}
?>
</div>
</div>
<?php
WPSC_Frontend::load_html_snippets();
self::load_js_functions();
return ob_get_clean();
}
/**
* Set tabs for this shortcode
*
* @return void
*/
public static function load_sections() {
$current_user = WPSC_Current_User::$current_user;
$gs = get_option( 'wpsc-gs-general' );
$ms = get_option( 'wpsc-ms-advanced-settings' );
// allow create ticket.
$allow_create_ticket = false;
if ( $current_user->user->ID ) {
// agent.
if ( $current_user->is_agent && in_array( $current_user->agent->role, $gs['allow-create-ticket'] ) ) {
$allow_create_ticket = true;
}
// registered user.
if ( ! $current_user->is_agent && in_array( 'registered-user', $gs['allow-create-ticket'] ) ) {
$allow_create_ticket = true;
}
} elseif ( in_array( 'guest', $gs['allow-create-ticket'] ) ) {
// guest.
$allow_create_ticket = true;
}
self::$allow_create_ticket = $allow_create_ticket;
// return if guest user.
if ( ! ( ! $current_user->is_guest || $current_user->is_customer ) ) {
return;
}
// get default tab.
$tab = 'ticket-list';
if ( $current_user->is_agent ) {
$tab = $current_user->agent->get_default_tab();
}
$section = array();
// Supportcandy dashboard.
if ( $current_user->is_agent && $current_user->agent->has_cap( 'dash-access' ) ) {
$sections['dashboard'] = array(
'slug' => 'dashboard',
'icon' => 'dashboard',
'label' => esc_attr__( 'Dashboard', 'supportcandy' ),
'callback' => 'wpsc_get_agent_dashboard',
);
}
// ticket list.
$sections['ticket-list'] = array(
'slug' => 'ticket_list',
'icon' => 'list-alt',
'label' => esc_attr__( 'Ticket List', 'supportcandy' ),
'callback' => 'wpsc_get_ticket_list',
);
// new ticket.
if ( $allow_create_ticket ) {
$sections['new-ticket'] = array(
'slug' => 'new_ticket',
'icon' => 'plus-square',
'label' => esc_attr__( 'New Ticket', 'supportcandy' ),
'callback' => 'wpsc_get_ticket_form',
);
}
// my profile.
if ( $ms['allow-my-profile'] ) {
$sections['my-profile'] = array(
'slug' => 'my_profile',
'icon' => 'id-card',
'label' => esc_attr__( 'My Profile', 'supportcandy' ),
'callback' => 'wpsc_get_user_profile',
);
}
// agent profile.
if ( $current_user->is_agent && $ms['allow-agent-profile'] ) {
$sections['agent-profile'] = array(
'slug' => 'agent_profile',
'icon' => 'headset',
'label' => esc_attr__( 'Agent Profile', 'supportcandy' ),
'callback' => 'wpsc_get_agent_profile',
);
}
self::$sections = apply_filters( 'wpsc_shortcode_sections', $sections );
self::$current_section = isset( $_REQUEST['wpsc-section'] ) ? sanitize_text_field( $_REQUEST['wpsc-section'] ) : $tab; // phpcs:ignore
}
/**
* Add localizations to local JS
*
* @param array $localizations - localization list.
* @return array
*/
public static function localizations( $localizations ) {
// Humbargar Titles.
$localizations['humbargar_titles'] = self::get_humbargar_titles();
// Current section.
$localizations['current_section'] = self::$current_section;
// Current ticket id.
if ( self::$current_section === 'ticket-list' && isset( $_REQUEST['ticket-id'] ) ) { // phpcs:ignore
$localizations['current_ticket_id'] = intval( $_REQUEST['ticket-id'] ); // phpcs:ignore
}
return $localizations;
}
/**
* Print humbargar menu in footer
*
* @return void
*/
public static function humbargar_menu() {
$current_user = WPSC_Current_User::$current_user;
?>
<div class="wpsc-humbargar-overlay" onclick="wpsc_toggle_humbargar();" style="display:none"></div>
<div class="wpsc-humbargar-menu" style="display:none">
<div class="box-inner">
<div class="wpsc-humbargar-close" onclick="wpsc_toggle_humbargar();">
<?php WPSC_Icons::get( 'times' ); ?>
</div>
<?php
foreach ( self::$sections as $key => $section ) :
$active = self::$current_section === $key ? 'active' : '';
?>
<div
class="wpsc-humbargar-menu-item <?php echo esc_attr( $key ) . ' ' . esc_attr( $active ); ?>"
onclick="<?php echo esc_attr( $section['callback'] ) . '(true);'; ?>">
<?php WPSC_Icons::get( $section['icon'] ); ?>
<label><?php echo esc_attr( $section['label'] ); ?></label>
</div>
<?php endforeach; ?>
<div class="wpsc-humbargar-menu-item log-out" onclick="wpsc_user_logout(this, '<?php echo esc_attr( wp_create_nonce( 'wpsc_user_logout' ) ); ?>');">
<?php WPSC_Icons::get( 'log-out' ); ?>
<label><?php echo esc_attr__( 'Logout', 'supportcandy' ); ?></label>
</div>
</div>
</div>
<?php
}
/**
* Humbargar mobile titles to be used in localizations
*
* @return array
*/
private static function get_humbargar_titles() {
$titles = array();
foreach ( self::$sections as $section ) {
ob_start();
WPSC_Icons::get( $section['icon'] );
echo '<label>' . esc_attr( $section['label'] ) . '</label>';
$titles[ $section['slug'] ] = ob_get_clean();
}
return $titles;
}
/**
* Load js functions for this shortcode
*
* @return void
*/
public static function load_js_functions() {
?>
<script type="text/javascript">
/**
* Get ticket list
*/
function wpsc_get_ticket_list(is_humbargar = false) {
supportcandy.current_section = 'ticket-list';
if (is_humbargar) wpsc_toggle_humbargar();
if (wpsc_is_description_text()) {
if ( !confirm(supportcandy.translations.warning_message)){
return;
} else {
var is_tinymce = (typeof tinyMCE != "undefined") && tinyMCE.activeEditor && !tinyMCE.activeEditor.isHidden();
if (is_tinymce && tinymce.get('description')) {
var description = tinyMCE.get('description').setContent('');
} else {
var description = jQuery('#description').val('');
}
ticket_id = jQuery('#wpsc-current-ticket').val();
wpsc_clear_saved_draft_reply( ticket_id );
}
}
var id = supportcandy.current_ticket_id;
if (id) {
delete supportcandy.current_ticket_id;
wpsc_get_individual_ticket(id);
return;
}
// set flag to differenciate between ticket list and individual ticket
supportcandy.ticketListIsIndividual = false;
jQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');
jQuery('.wpsc-tickets-nav.ticket-list, .wpsc-humbargar-menu-item.ticket-list').addClass('active');
jQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.ticket_list);
// set url
var url = new URL(window.location.href);
var search_params = url.searchParams;
search_params.set('wpsc-section', 'ticket-list');
search_params.delete('ticket-id');
url.search = search_params.toString();
window.history.replaceState({}, null, url.toString());
jQuery('.wpsc-body').html(supportcandy.loader_html);
var data = {
action: 'wpsc_get_ticket_list',
_ajax_nonce: supportcandy.nonce
};
search_params.forEach(function(value, key) {
data[key] = value;
});
if (typeof supportcandy.ticketList != 'undefined' && typeof supportcandy.ticketList.filters != 'undefined') {
data.filters = supportcandy.ticketList.filters;
}
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery('.wpsc-body').html(response);
wpsc_reset_responsive_style();
});
wpsc_delete_auto_draft();
}
/**
* Get individual ticket
*/
function wpsc_get_individual_ticket(id) {
jQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');
jQuery('.wpsc-tickets-nav.ticket-list, .wpsc-humbargar-menu-item.ticket-list').addClass('active');
jQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.ticket_list);
// set url
var url = new URL(window.location.href);
var search_params = url.searchParams;
search_params.set('wpsc-section', 'ticket-list');
search_params.set('ticket-id', id);
url.search = search_params.toString();
window.history.replaceState({}, null, url.toString());
jQuery('.wpsc-body').html(supportcandy.loader_html);
// set flag to differenciate between ticket list and individual ticket
supportcandy.ticketListIsIndividual = true;
var data = {
action: 'wpsc_get_individual_ticket',
ticket_id: id,
};
search_params.forEach(function(value, key) {
data[key] = value;
});
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery('.wpsc-body').html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get create ticket form
*/
function wpsc_get_ticket_form(is_humbargar = false) {
<?php
$pgsettings = get_option( 'wpsc-gs-page-settings' );
if ( $pgsettings['new-ticket-page'] == 'custom' && $pgsettings['new-ticket-url'] ) :
?>
window.location = "<?php echo esc_url( $pgsettings['new-ticket-url'] ); ?>";
return;
<?php
endif;
?>
supportcandy.current_section = 'new-ticket';
if (is_humbargar) wpsc_toggle_humbargar();
if (wpsc_is_description_text()) {
if ( confirm(supportcandy.translations.warning_message)){
current_ticket = jQuery('#wpsc-current-ticket').val();
wpsc_clear_saved_draft_reply( current_ticket );
} else{
return;
}
}
jQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');
jQuery('.wpsc-tickets-nav.new-ticket, .wpsc-humbargar-menu-item.new-ticket').addClass('active');
jQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.new_ticket);
// set url
var url = new URL(window.location.href);
var search_params = url.searchParams;
search_params.set('wpsc-section', 'new-ticket');
search_params.delete('ticket-id');
url.search = search_params.toString();
window.history.replaceState({}, null, url.toString());
jQuery('.wpsc-body').html(supportcandy.loader_html);
var data = {
action: 'wpsc_get_ticket_form',
_ajax_nonce: supportcandy.nonce
};
search_params.forEach(function(value, key) {
data[key] = value;
});
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery('.wpsc-body').html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get agent settings
*/
function wpsc_get_user_profile(is_humbargar = false) {
supportcandy.current_section = 'my-profile';
if (is_humbargar) wpsc_toggle_humbargar();
jQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');
jQuery('.wpsc-tickets-nav.my-profile, .wpsc-humbargar-menu-item.my-profile').addClass('active');
jQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.my_profile);
// set url
var url = new URL(window.location.href);
var search_params = url.searchParams;
search_params.set('wpsc-section', 'my-profile');
search_params.delete('ticket-id');
url.search = search_params.toString();
window.history.replaceState({}, null, url.toString());
jQuery('.wpsc-body').html(supportcandy.loader_html);
var data = { action: 'wpsc_get_user_profile' };
search_params.forEach(function(value, key) {
data[key] = value;
});
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery('.wpsc-body').html(response);
wpsc_reset_responsive_style();
});
}
/**
* Get agent settings
*/
function wpsc_get_agent_profile(is_humbargar = false) {
supportcandy.current_section = 'agent-profile';
if (is_humbargar) wpsc_toggle_humbargar();
jQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');
jQuery('.wpsc-tickets-nav.agent-profile, .wpsc-humbargar-menu-item.agent-profile').addClass('active');
jQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.agent_profile);
// set url
var url = new URL(window.location.href);
var search_params = url.searchParams;
search_params.set('wpsc-section', 'agent-profile');
search_params.delete('ticket-id');
url.search = search_params.toString();
window.history.replaceState({}, null, url.toString());
jQuery('.wpsc-body').html(supportcandy.loader_html);
var data = { action: 'wpsc_get_agent_profile' };
search_params.forEach(function(value, key) {
data[key] = value;
});
jQuery.post(supportcandy.ajax_url, data, function (response) {
jQuery('.wpsc-body').html(response);
wpsc_reset_responsive_style();
jQuery('.wpsc-ap-nav.general').trigger('click');
});
}
/**
* Get agent dashboard
*/
function wpsc_get_agent_dashboard(is_humbargar = false) {
supportcandy.current_section = 'dashboard';
if (is_humbargar) {
wpsc_toggle_humbargar();
}
jQuery( '.wpsc-tickets-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );
jQuery( '.wpsc-tickets-nav.dashboard, .wpsc-humbargar-menu-item.dashboard' ).addClass( 'active' );
jQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.dashboard );
// set url
var url = new URL(window.location.href);
var search_params = url.searchParams;
search_params.set('wpsc-section', 'dashboard');
search_params.delete('ticket-id');
url.search = search_params.toString();
window.history.replaceState({}, null, url.toString());
jQuery( '.wpsc-body' ).html( supportcandy.loader_html );
var data = { action: 'wpsc_get_agent_dashboard' };
search_params.forEach(function(value, key) {
data[key] = value;
});
jQuery.post(
supportcandy.ajax_url,
data,
function (response) {
jQuery( '.wpsc-body' ).html( response );
wpsc_reset_responsive_style();
jQuery( '.wpsc-ap-nav.general' ).trigger( 'click' );
}
);
}
/**
* Get create ticket as guest
*/
function wpsc_get_guest_ticket_form() {
jQuery('.wpsc-shortcode-container').html('<div class="wpsc-body"></div>');
wpsc_get_ticket_form();
}
</script>
<?php
}
/**
* Register JS functions to call on document ready
*
* @return void
*/
public static function register_js_ready_function() {
if ( self::$sections ) {
echo esc_attr( self::$sections[ self::$current_section ]['callback'] ) . '();' . PHP_EOL;
}
}
/**
* After ticket reply
*
* @return void
*/
public static function js_after_ticket_reply() {
$current_user = WPSC_Current_User::$current_user;
$agent_settings = get_option( 'wpsc-tl-ms-agent-view' );
$customer_settings = get_option( 'wpsc-tl-ms-customer-view' );
$redirect = $current_user->is_agent ? $agent_settings['ticket-reply-redirect'] : $customer_settings['ticket-reply-redirect'];
$call_to_function = $redirect == 'ticket-list' ? 'wpsc_get_ticket_list();' : 'wpsc_get_individual_ticket(ticket_id)';
echo esc_attr( $call_to_function ) . PHP_EOL;
}
/**
* JS after close ticket
*
* @return void
*/
public static function js_after_close_ticket() {
echo 'wpsc_get_ticket_list();' . PHP_EOL;
}
}
endif;
WPSC_Shortcode_One::init();